Dispatching to Tampa from Valrico
Tampa is the largest city we serve and the farthest. Valrico is about 14 miles east of downtown, and State Road 60 is the main road connecting the two. The Selmon Expressway is the other route crews use when traffic on SR 60 is heavy.
Because of the distance, we ask a few extra questions on the phone so the right equipment is on the truck. Our 24/7 line takes calls at any hour, and dispatch will give you a realistic sense of timing for your address when you call.
If Water Is Still Spreading in Tampa
Stop the water at the source
Close the shutoff for the broken line, appliance or water heater. In a condo, tell the building manager right away.
Use electricity carefully
Turn off power only to wet areas and only if you can reach the panel without standing in water.
Document and protect
Photograph the damage, then move valuables, papers and electronics off wet surfaces.
Call the 24/7 line
Call us and we will explain next steps while dispatch plans the visit.
Who handles water in Tampa
The City of Tampa Water Department serves Tampa and parts of unincorporated Hillsborough County, and it draws from the Hillsborough River. The utilities call center is (813) 274-8811 on weekdays from 8 a.m. to 5 p.m. After hours, weekends and holidays, the number is (813) 274-7400.
The City of Tampa Construction Services office issues building permits. If a repair goes beyond cosmetic work, ask them what applies to your address.
Storm surge and Tampa Bay
Tampa sits on the bay, so storm surge is part of the local picture. The National Weather Service summary of Hurricane Helene on September 25 to 27, 2024 recorded 6.83 feet above mean higher high water at the Old Port Tampa tide gauge, and cautioned that point observations may not capture peaks.
Storm surge brings contaminated water into buildings, and our flood damage restoration page explains how those jobs differ from plumbing leaks.
Water damage in Tampa?
Call the 24/7 line now and tell us what you see.
Jobs we take in Tampa
Plumbing failures
Burst pipes, water heater leaks and slab leaks hit older and newer homes.
Condos and apartments
Leaks travel between units, so we document for owners and building managers.
Businesses
Commercial water damage needs coordination with managers and insurers.
Storm damage
After surge and heavy rain, storm water damage cleanup covers the interior.
Tampa ZIP codes and coverage
We serve the central Tampa ZIP codes 33602, 33603, 33604, 33605 and 33606. ZIP 33601 is a post office box ZIP, so we do not list it as a coverage ZIP, but street addresses in central Tampa are covered. Our main base is in Valrico, and the service area overview lists the other towns we cover, including Durant and Lithia.
If you live in a condo or apartment, tell the property manager as soon as you see water. Leaks often come from the unit above or from a shared riser, and the association may have its own plumber and insurance steps that run alongside our work.
Drying work in this area follows the published ANSI/IICRC S500 industry standard as a guide, which is why we record moisture readings at the start and again as materials dry. It is an industry reference and not a certification claim.
Questions about water damage service in Tampa
Do you cover every ZIP code in Tampa?
We serve 33602, 33603, 33604, 33605 and 33606 from our Valrico base. ZIP 33601 is a post office box ZIP, so it is not a coverage ZIP, but street addresses in central Tampa are covered. Call and we will confirm your address.
Is emergency water removal available in Tampa?
Yes. Our line is answered 24 hours a day, every day. Dispatch takes the address and plans the visit, and because Tampa is farther from Valrico we will tell you what to expect for timing.
Do you work in condos and apartments?
Yes. We document for owners, tenants and building managers and coordinate with the association when needed.
Who do I call about water pressure or a main break?
The City of Tampa Water Department handles the public system. Their call center is (813) 274-8811 on weekdays and (813) 274-7400 after hours.
Will I know the cost before work starts?
Yes. We explain the scope and how the price is set before work starts, and you decide before we begin.