Who we are
This policy explains how Valrico Water Damage Pros, located at 1901 E Brandon Blvd, Valrico, FL 33594, handles information. You can reach us at (813) 738-0233 or [email protected].
Information we collect
This website has no forms, so we do not collect information through it directly. When you call us, we collect what you tell us, such as your name, address, phone number and a description of the damage.
If you email us, we receive your email address and the contents of your message.
Call recording
Calls to our line may be recorded for quality and training purposes. If you do not want a call recorded, tell the dispatcher at the start of the call.
How we use information
We use what you share to understand the problem, dispatch a technician, perform and document the work, communicate with you and meet legal or insurance documentation needs.
Website logs and cookies
Our hosting provider may keep standard server logs, such as IP addresses and pages requested, for security and performance. This site does not run advertising cookies of its own.
Sharing
We do not sell your personal information. We share it only with people who need it to do the work, such as technicians and, when you ask us to, your insurer or property manager, or when the law requires it.
Your choices
You can ask what we hold about you, ask us to correct it or ask us to delete it where the law allows. Call or email us and we will respond.
Children
This site is for adults who own or manage property. We do not knowingly collect information from children.
Changes
We may update this policy and will change the date at the top when we do.